سياسة الاسترجاع

Return & Refund Policy

At Born Fragrance, we take pride in offering only the highest quality authentic perfumes and body care products. Due to the nature of our products and to maintain hygiene and quality standards, we do not accept returns or offer refunds once an order has been processed and delivered.

Concerns or Issues with Your Order

We strive to ensure that every order reaches you in perfect condition. However, if you experience any issues such as:

• Receiving a damaged or defective product
• Incorrect item delivered
• Missing items from your order

Please reach out to us immediately at info@bornfragrance.ae with your order details and relevant photos, and our team will assist you in resolving the issue.

Order Cancellation

Once an order is placed, it is processed immediately to ensure fast delivery. Therefore, we do not accept cancellations once the order has been confirmed.

Authenticity & Quality Guarantee

We guarantee that all our products are 100% original and sourced from trusted brands. If you have any concerns about authenticity or quality, please contact us, and we will be happy to assist.

For any further inquiries or assistance, feel free to contact us at info@bornfragrance.ae.